Q1:Are you a manufacturer?
Yes, our company was established in 2008 and has 17 years of production experience, dedicated to professional design and production of testing equipment.
Q2:What are your main products?
Our main products include metal detectors, checkweighers, X-ray foreign body detection systems, vision inspection systems, laser marking machines, etc.
Q3:How do I know if this machine is right for me? Do you accept customization?
You can tell us which machine you're interested in, what products your company manufactures, and the product specifications. Our technical team will recommend a suitable model based on this information and the product characteristics. All of our products can be customized according to customer requirements.
Q4:How do I operate the machine?
LCD display, Chinese and English menu screen, easy operation according to the instruction manual.
Q5:Why choose us?
We have many years of experience in equipment production, and our professional R&D, sales, and after-sales teams can perfectly solve all problems encountered by customers from purchase to use.
Q6:What is the warranty period?
One year.
Q7:How long does it take to deliver?
About 20 business days after receiving the deposit.
Q8:What kind of shipping do you offer?
Ocean shipping.
Q9:How to place an order?
Contact us → Provide product data or samples for customization → Discuss details → Confirm model → Sign contract/pay deposit → Mass production → Prepare goods → Balance payment/delivery → Further cooperation.
Q10:Do you provide any technical assistance after we receive the machine? What about your after-sales service?
We have an after-sales service team to provide technical support to our customers. Our technicians can remotely assist you with machine installation and provide remote training after you receive the machine. After-sales service provides online technical support and instant communication.